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Cookies Policy

This Cookies Policy explains how Candy 96 Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the choices available to you and how they can affect your online experience. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies do not usually contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with account, device or usage information.

In this article

Candy 96 Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless we say otherwise.

Cookies can be set by Candy 96 Casino or by another service provider acting on a website’s behalf. A first-party cookie is set by the website you are visiting. A third-party cookie is set by a separate provider whose service is used on, or connected with, the website. The use of third-party technologies may be governed by that provider’s own privacy and cookie information.

Some cookies are stored only for the duration of your browser session. These are normally deleted when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The length of time a cookie remains available can vary according to its purpose, your browser settings and the settings of the service that placed it.

Why cookies may be used

  • To make the website load and operate correctly across supported devices and browsers.
  • To remember information about your choices, such as language, region, display or privacy preferences.
  • To support account access, session management and security features where these are available.
  • To help detect unusual activity, prevent fraud, protect the website and maintain the integrity of services.
  • To understand how visitors use the website, including which pages or features are visited and whether links work as expected.
  • To measure the performance of campaigns, content and website features.
  • To provide or assess relevant advertising and communications where this is permitted and applicable.
  • To support customer service, technical operations and the ongoing improvement of the website.

Categories of cookies we may use

The website may use different categories of cookies for different purposes. Not every category will necessarily be used on every page or at every time. The cookies and technologies used may change as website features, technical providers or legal requirements change.

Strictly necessary cookies

These cookies are needed for core website functions. They may help with page navigation, secure areas, account sessions, form submission, load balancing, fraud prevention and the operation of privacy settings. Without these cookies, parts of the website may not work properly or may not be available. Because they support essential functions, they may not be removable through every cookie preference tool. You can usually block them through your browser, but doing so may prevent the website or some services from operating correctly.

Functional and preference cookies

These cookies remember choices you make so that the website can provide a more consistent experience. For example, they may remember a selected language, region, display option or other preference. If you refuse or remove these cookies, you may need to make the same choices again during future visits.

Analytics and performance cookies

These cookies may collect information about how visitors use the website. This can include pages viewed, approximate time spent on a page, navigation patterns, browser type, device type, general location information and technical errors. The information is used to understand website performance, identify problems and improve content and functionality. Analytics information may be aggregated or otherwise handled in a way designed to reduce direct identification.

Advertising and marketing cookies

Where applicable, these cookies may be used to understand advertising activity, measure the effectiveness of campaigns or present information that is more relevant to your interests. They may allow a service provider to recognise a browser or device across visits. Marketing cookies are not required for the basic operation of the website. Their availability and use may depend on your consent, your settings and applicable law.

Security, compliance and risk cookies

Online gaming websites may use cookies or similar technologies to support identity, security, account protection, age and eligibility processes, responsible gaming controls, transaction monitoring, fraud prevention and the investigation of suspicious activity. These technologies may help protect players and the website, but they do not replace any checks or requirements that may apply under our terms, applicable law or operational procedures.

Information, sharing, retention and policy updates

Information collected through cookies

Depending on the technology and its purpose, information collected may include an IP address or an abbreviated version of it, device and browser details, operating system, approximate location, pages viewed, links selected, referring website, session times, preferences and information about interactions with website features. Cookie information may be combined with information you provide directly, such as account or support information, where this is necessary for a stated purpose and permitted under applicable requirements.

We aim to use cookie information for legitimate website, security, service, analysis and communication purposes. We do not treat a cookie as proof of a person’s identity on its own. Where information is linked to an account or other information that identifies you, it may be handled as personal information under our Privacy Policy.

Service providers and third parties

Candy 96 Casino may use technology providers to host, secure, analyse, maintain or improve the website and related services. These providers may process information collected through cookies on our behalf and may have access only as needed to perform their services. Other third parties may place or access cookies when their content, tools, advertising, analytics or payment-related functions are made available through the website.

Third-party providers may process information in Australia or another country, depending on their operations and service arrangements. Their handling of information may be described in their own policies. You should review those policies where you want more information about a particular third-party service, including its controls for cookies, advertising or analytics.

Retention and security

Cookies may remain on your device for different periods, as explained above. Information collected through cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, meet legal or regulatory obligations, support security investigations or protect our rights. Retention can vary according to the type of information and the relevant service.

Reasonable technical and organisational measures may be used to protect information from unauthorised access, loss, misuse or alteration. No website, device or online transmission can be guaranteed to be completely secure. You should keep your device, operating system and browser updated, use appropriate security settings and avoid sharing account credentials.

Changes to this policy

This Cookies Policy may be updated from time to time to reflect changes to the website, technology, service providers, cookie practices or applicable requirements. The current version will be published on this page with its effective date where one is provided. If a change is significant, we may provide an additional notice or request a new choice where required. We encourage you to review this page periodically.

Questions and privacy requests

If you have a question about cookies, cannot use the preference controls or want to make a privacy-related request, please use the contact method or privacy request process made available on the website. Your request may need to include enough information for us to understand the issue and verify it where appropriate. We will handle requests in accordance with applicable privacy requirements and our Privacy Policy.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selections and this policy. You can change your preferences or browser settings at any time, subject to the effect those changes may have on website functionality.