Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Candy 96 Casino is committed to promoting responsible gaming and helping players make informed decisions about their play.

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Gamble for entertainment

Online gambling involves risk, and losses can happen. Before you play, consider whether gambling fits within your personal budget and circumstances. Only use money that you can afford to lose after essential expenses, debts and other financial commitments have been covered. Never treat gambling as a source of income, a way to recover losses, or a solution to financial difficulty.

In this article

Responsible gaming means staying in control of how much you spend, how long you play and how often you gamble. It also means understanding that casino games are based on chance. Previous results do not guarantee future results, and a game cannot be influenced by a winning or losing streak. No strategy can remove the risk of losing money.

Before you start

Set a spending amount that you can comfortably afford and do not exceed it.
Decide how long you intend to play before opening a game.
Keep gambling separate from money needed for rent, bills, food, savings or family commitments.
Avoid gambling when you are upset, tired, stressed, under the influence of alcohol or drugs, or trying to escape a problem.
Do not borrow money, use credit intended for other purposes or sell belongings to fund gambling.
Keep a record of your deposits, withdrawals, wins and losses so you have a realistic view of your activity.

Use account and play controls

Taking a break or setting a limit can help you keep gambling within safe boundaries. Depending on the services and controls available through your account, you may be able to set deposit limits, loss limits, session reminders, time-outs or other restrictions. Read the instructions carefully before confirming a control, including when it starts, how long it applies and whether it can be changed.

A limit is most effective when it is realistic and set before you begin playing. Do not increase a limit simply because you have lost money or want to continue a winning session. If a limit, reminder or break is not available for your account, stop playing and seek assistance through the appropriate support channel rather than trying to work around the restriction.

Taking a break

A short break can provide time to review your habits and decide whether gambling is still appropriate for you. During a break, avoid opening gambling websites or applications, remove saved payment details where practical, and spend time on other activities. If you need a longer or permanent break, ask about self-exclusion or account closure options. Self-exclusion is intended for people who want to prevent themselves from gambling and should be treated as an important protective step.

Account controls may not stop every form of gambling, including gambling with other providers. If you are concerned about your behaviour, consider using wider blocking tools, speaking with someone you trust and contacting a professional support service. You can also ask your bank or payment provider whether they offer gambling transaction controls.

Recognise signs of gambling harm

Gambling can become harmful gradually. You may not notice the change immediately, and harm can affect anyone regardless of age, income or experience. It is worth reviewing your behaviour if gambling is taking more time, money or attention than you intended.

Possible warning signs

You spend more money or time gambling than planned.
You chase losses by continuing to gamble to try to win back money.
You feel restless, irritable or anxious when you try to stop.
You think about gambling during work, study, family time or other important activities.
You hide or minimise your gambling from family, friends or people who support you.
You borrow money, miss payments or use money set aside for essentials.
You gamble to cope with stress, loneliness, sadness, anger or other difficult feelings.
You have tried to cut back or stop but have not been able to do so.
Gambling is affecting your relationships, work, study, sleep or wellbeing.
You return to gambling after deciding to take a break or self-exclude.

One sign may be enough to start a conversation about your gambling. You do not need to wait for a serious financial or personal crisis before asking for help. A confidential conversation with a qualified gambling support professional can help you understand your options and create a plan that suits your circumstances.

Getting help in Australia

If gambling is causing concern, consider stopping play and seeking support as soon as possible. Gambling Help Online and gambling support services in your state or territory can provide information, counselling and practical assistance. These services may also support family members, partners and friends who are affected by someone else’s gambling.

You can also speak with your general practitioner or another qualified health professional. They may help you understand the emotional, financial or relationship effects of gambling and refer you to suitable services. Financial counselling may be useful if gambling has contributed to debt, missed payments or difficulty managing household expenses.

If you are supporting someone else

Approach the conversation calmly and focus on the person rather than blaming them. Explain what you have noticed, listen without judgement and encourage them to seek professional advice. Do not take on gambling debts that you cannot afford or provide money that may be used for gambling. Support services can explain how to protect your own finances and wellbeing while helping someone close to you.

If gambling has created an immediate risk to someone’s safety, contact emergency services or an appropriate crisis support service. If you feel unable to control your gambling, stop using the account, use any available self-exclusion or account restriction option, and seek help before gambling again.

Age, account safety and our approach

Gambling is only for people who meet the applicable legal age requirements. Minors must not create an account or use gambling services. Parents and guardians should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods.

Keep your login details private and do not allow another person to use your account.
Use appropriate device, browser and network controls to restrict access where children may be present.
Log out after each session, particularly when using a shared device.
Do not gamble on behalf of another person or allow another person to gamble through your account.
Tell us promptly if you believe your account has been accessed by someone else or if you need help applying a restriction.

Responsible gaming is a shared responsibility. Candy 96 Casino provides information intended to help players make informed choices, but no tool can replace personal judgement or professional support. Availability of account features, restrictions and verification requirements may depend on the account, service and applicable laws. Always review the information shown in your account and the relevant terms before playing.

If you choose to gamble, set boundaries before you begin, follow those boundaries and review your activity regularly. If gambling no longer feels enjoyable or manageable, stop and seek support. Asking for help is a responsible decision and can be the first step towards regaining control.