Privacy Policy

Candy 96 Casino respects the privacy of players in Australia and aims to handle personal information responsibly. This policy applies to information collected through the website, account services, gaming services, customer support and related communications. It should be read together with the website’s other applicable terms and notices.

Personal information means information that identifies you, or that could reasonably be connected with you. The information handled by an online casino can vary depending on how you use the service, the account features you access and the checks that may be required before or during your relationship with the site.

By using the website or providing information, you acknowledge that information may be handled as described in this policy. Where consent is required for a particular activity, you may be asked to provide it separately. You can withdraw consent for marketing communications at any time, subject to the process described below.

Personal information may be used for purposes connected with providing and managing the casino service. The reasons for handling information may include the following:

• Creating, operating and maintaining your player account.
• Processing deposits, withdrawals and other account transactions.
• Providing games, website features, customer support and account assistance.
• Confirming identity, age and account ownership where checks are required.
• Carrying out anti-fraud, security, risk and account protection checks.
• Monitoring activity to identify unusual, unauthorised or potentially harmful use.
• Understanding website performance and improving services, content and user experience.
• Sending service messages, account notices and other important operational communications.
• Sending marketing communications where permitted and where you have not opted out.
• Managing responsible gaming requests and account restrictions.
• Responding to complaints, disputes, legal requests and support enquiries.
• Meeting record-keeping and other legal or compliance obligations.

Information may be shared with service providers that help operate the website and account services. These providers may support hosting, technology, payments, identity checks, customer support, fraud prevention, communications, analytics or security. They are expected to handle information for appropriate purposes and in a manner consistent with the services they provide.

Information may also be disclosed where reasonably necessary to protect players, the website or other people; investigate suspected fraud or misuse; enforce applicable terms; respond to lawful requests; or meet legal, regulatory or compliance requirements. Information is not intended to be shared for unrelated purposes without an appropriate basis.

Some service providers or systems may operate in another country. Where information is handled across borders, reasonable steps may be taken to support appropriate protection and secure processing. The exact arrangements can depend on the service used and the nature of the information involved.

Depending on your circumstances and the privacy rules that apply, you may have rights relating to the personal information held about you. These rights can be subject to reasonable verification, exceptions and any requirement to keep records. A request may not always be completed immediately if information is needed for security, dispute resolution or legal obligations.

• Access: ask for information about the personal data held about you and, where appropriate, a copy of that data.
• Correction: ask for inaccurate, incomplete or outdated information to be corrected.
• Deletion: ask for your personal data to be deleted where there is no continuing reason to retain it.
• Marketing consent: withdraw consent to marketing communications or ask for them to stop.
• Information about handling: ask questions about how your information is collected, used or shared.

To exercise your data rights or ask a privacy question, contact support@candy96casino.wtf. Please explain what you are requesting and provide enough information for the relevant account or records to be identified. For account security, identity verification may be required before information is disclosed or a change is made.

You can usually stop promotional emails by using the unsubscribe option included in the message. You may still receive essential service communications, such as account, security, transaction or policy notices, because these are not marketing messages. You can also manage cookies through your browser settings, as described above.

If you close your account or request deletion, some information may need to remain stored for the period required by law or for legitimate security, fraud prevention, dispute or record-keeping purposes. Where deletion is not possible for one of these reasons, the information may be restricted or retained only for the relevant purpose.